Terms and Conditions

By completing your booking, you acknowledge that you have read and agree with the listed terms and conditions.

GENERAL T&C:

•  2 night minimum length of stay       
• Check in times are 3:00 – 9:00pm
• Check out time is 10:00am  
• We require a 50% deposit of the total stay to secure a reservation. It can be paid using either MasterCard, Visa or Discover when making your reservation.
• The remaining balance will be charged to the CC provided 14 days prior to expected date of arrival.
• Name, address, phone number & email required for reservation.
• Photo ID required for check in.
• Cancellation Policy: Cancellations made 30 days and before expected day of arrival will receive a full refund. Cancellations made 14-29 days before expected day of arrival will receive 50% refund of total cost of stay. No refund for cancellations made less that 14 days before expected day of arrival.
•  It is strongly advised that you have adequate travel insurance for unexpected events that could affect your travel and vacation.
• No shows and early departures will be charged 100% of costs.
• All rates are based on single or double occupancy.
• There are no refunds for late arrivals (including delayed flights) or early departures unless prior arrangement has been made.
• Maximum guests per bungalow: 2
• No large groups or parties.
• Quiet time is from 10:00 pm to 7:00 am.

• We reserve the right to terminate your stay without being liable for any refund or compensation where you engage in what we consider as unacceptable behavior that causes a disturbance or nuisance to us, our neighbors or other guests; or you breach any Booking Conditions or Conditions of Stay.

• Any breakages or damage should be reported to the management at the earliest possible time allowing alternatives to be purchased or repairs to be made prior to the arrival of subsequent guests.  This may be charged at cost, at our discretion.

• We also reserve the right to charge for specialist cleaning for excessively stained bed linen, mattress, towels, curtains, furniture, etc. whether soiled or stained by bodily fluids, fake tan products or other chemicals and will charge for full replacement costs if item is deemed beyond repair. This is non-negotiable and solely at the discretion of the management. We also reserve the right to charge for loss of income if time of cleaning causes the bungalow to be unable to be available for reservations.
• Under no circumstances will compensation be made for complaints raised after the stay has ended if the guest has not informed us of their complaint, nor given us the opportunity to resolve the issue during their stay.
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LIABILITY:

• Other than for death or personal injury caused by our negligence or misrepresentation, our total liability to you is limited to the value of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will we be responsible for any indirect or special damages.
• We do not accept liability for any accident or loss from your car while on our premises, or the loss of valuables while left in the bungalow.
• We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond our reasonable control. This includes internet service which can be spotty at times due to weather conditions and other conditions beyond our control. Refunds of stay will not be granted for lack of internet service.
• You are responsible for any damage or loss caused to us or our property by your act, omission, default or neglect and you agree to indemnify us and to pay us on demand the amount reasonably required to make good or remedy any such damage or loss (refer to T&C above). For clarification, this includes damage other than normal wear and tear.

• These conditions of any stay with us are applicable to all guests, whether the booking is made direct with us or through an Agent.