Coral Hill Bungalows takes its guests’ personal information very seriously and complies with data security standards. Here we aim to inform you how and when your personal data and travel/stay information will be collected and the purposes for which they will be used.
Personal data and travel/stay information
All personal data and travel/stay information, provided by OTA’s (Online Travel Agencies), Reservation Key (our Property Management System) and what is collected directly by our establishment through any communication channel (personally, email, Whatsapp, etc.), is securely stored in our database. This information will be held in our records (excluding credit card data – see below) for a period of seven years. After this period, it will be permanently deleted.
Use of Credit/Debit Card information
Credit/Debit card details are also collected and securely stored in our Property Management System as a guarantee of your booking and for No-show purposes only. They will be deleted after two months from the check-out date.
Our employees do not have, in any way and under no circumstances, access to your credit/debit card information.
What type of personal data do we collect?
AT THE TIME OF BOOKING:
AT THE TIME OF CHECK-IN:
DURING YOUR STAY:
For what purposes is your personal data collected?
Personal data may be collected for the following purposes:
Transmission of information to and from third parties:
Your personal data may be shared with the following:
Your personal information, at the time of booking and during your stay, can be accessed by the reception and reservations staff only for the purposes of their job and responsibilities.
Note that your name and/or contact information will never be disclosed to other guests or third parties, except those mentioned above, without your previous consent and/or authorization, either via email, phone or personally.
The Coral Hill Bungalows team keeps a database of photos and videos of the property and guests’ daily activities taking place within the premises
and/or during tours. Most of them are shared on Social Media and our website. In addition, they may also be shared with our allied third parties in cases explained above that include legal, statistical and other objectives of each of those third parties. If you would like any of them to be removed, feel free to contact us.